Privacy Policy

Pelican Appliance Repair

Effective Date: October 18, 2026

Pelican Appliance Repair ("Pelican," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you provide when visiting our website, contacting our business, or requesting appliance repair services.

This Privacy Policy explains how we collect, use, disclose, and protect information through our website, advertising, communications, and appliance repair services.

We may collect the following categories of information:

Information You Provide

• Name, telephone number, email address, and service address.
• Appliance brand, model, type, and reported problems.
• Appointment requests, service inquiries, and communications.
• Information necessary to schedule, perform, and document appliance repair services.

Information Collected Automatically

When you visit our website, certain information may be collected automatically, including:

• IP address and approximate geographic location.
• Browser type, device type, and operating system.
• Pages visited and interactions with website content.
• Referring websites, advertising campaigns, and search-related attribution information.
• Cookies, device identifiers, and similar tracking technologies.

We may use collected information to:

• Respond to inquiries and schedule appliance repair appointments.
• Provide appliance diagnostics, repairs, and customer support.
• Communicate regarding service requests and appointments.
• Improve our website, services, and customer experience.
• Measure advertising performance and website traffic.
• Identify which advertisements generate customer inquiries and telephone calls.
• Maintain business records, prevent fraud, and comply with applicable laws.

Our website may use Google Analytics 4 (GA4), a web analytics service provided by Google.

Google Analytics helps us understand how visitors find and interact with our website, including page visits, engagement, device information, and general geographic information.

Google Analytics may use cookies and similar technologies to collect website usage information.

We use this information to evaluate website performance, improve the customer experience, and better understand the effectiveness of our online marketing.

For more information about Google's privacy practices, visit:

https://policies.google.com/privacy

Pelican Appliance Repair uses Google Ads to advertise our appliance repair services.

Google Ads and related Google technologies may collect information about interactions with our advertisements and website, including advertisement clicks, website visits, and conversion activity.

This information helps us evaluate advertising performance and determine which campaigns result in customer inquiries.

Google may use cookies, advertising identifiers, and other technologies in accordance with its applicable policies and user settings.

Visitors can learn more about Google's advertising controls at:

https://myadcenter.google.com/

We may use Google Ads website call conversion tracking to measure telephone calls generated by our advertisements.

When a visitor reaches our website through an eligible Google advertisement, Google may temporarily display a Google forwarding telephone number instead of our regular business telephone number.

Calls placed through these forwarding numbers are routed to Pelican Appliance Repair.

This technology may provide advertising-related measurement information, including:

• Whether a telephone call occurred.
• Call date and time.
• Call duration.
• Advertising campaign attribution.
• Available call-related reporting information.

We use this information to evaluate advertising performance and improve customer service.

Google forwarding-number conversion tracking does not, by itself, mean that Pelican Appliance Repair records the audio of telephone conversations. Any separate call recording practices, if implemented, will be disclosed as required by applicable law.

Our website may use cookies and similar technologies for website functionality, analytics, advertising measurement, and performance evaluation.

These technologies may be provided by Google or other website service providers.

You can manage or restrict cookies through your browser settings. Disabling certain cookies may affect website functionality or measurement.

Where applicable law requires consent for particular tracking technologies, we will provide appropriate consent choices.

We may share information with service providers that assist in operating our business, including:

• Website hosting and technology providers.
• Website analytics and advertising measurement providers.
• Scheduling, communication, and customer management providers.
• Other service providers supporting appliance repair operations.

We may also disclose information when required by law, to protect our legal rights, or to prevent fraud or misuse of our services.

We do not sell customer contact lists to data brokers. Certain advertising technologies may constitute "sharing" or targeted advertising under applicable privacy laws, even when no money is exchanged.

We use reasonable administrative, technical, and organizational measures intended to protect personal information against unauthorized access, disclosure, alteration, or loss.

However, no internet transmission or electronic storage system can be guaranteed completely secure.

We retain personal information for as long as reasonably necessary to provide requested services, maintain appropriate business records, resolve disputes, comply with legal obligations, and support legitimate business purposes.

Retention periods may vary depending on the nature of the information and applicable requirements.

Information processed by third-party services may also be subject to their respective retention practices.

Depending on applicable law, you may have rights concerning your personal information, including requesting access, correction, or deletion of certain information.

You may also have rights to opt out of certain uses of personal information for targeted advertising.

You can contact us using the information below to submit a privacy-related request.

We will review and respond to requests as required by applicable law.

You may also manage Google advertising preferences through Google's advertising controls and manage cookies through your browser.

Our website may contain links to third-party websites or use services operated by other companies.

We are not responsible for the privacy practices of independently operated third-party websites.

We encourage visitors to review the privacy policies of those services.

Our website and appliance repair services are intended for a general audience and are not directed toward children under 13.

We do not knowingly collect personal information directly from children under 13.

If we learn that such information has been collected improperly, we will take appropriate steps to address it.

We may update this Privacy Policy periodically to reflect changes in our services, technology, advertising practices, or legal requirements.

Any updates will be posted on this page with a revised effective date.

If you have questions about this Privacy Policy or wish to submit a privacy-related request, contact:

Pelican Appliance Repair

Daphne, Alabama

Phone: (251) 979-6301

Email: pelicanappliancerepair@gmail.comPrivacy Policy

Pelican Appliance Repair

Effective Date: October 18, 2026

Pelican Appliance Repair ("Pelican," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you provide when visiting our website, contacting our business, or requesting appliance repair services.

This Privacy Policy explains how we collect, use, disclose, and protect information through our website, advertising, communications, and appliance repair services.

1. Information We Collect

We may collect the following categories of information:

Information You Provide

- Name, telephone number, email address, and service address.
- Appliance brand, model, type, and reported problems.
- Appointment requests, service inquiries, and communications.
- Information necessary to schedule, perform, and document appliance repair services.

Information Collected Automatically

When you visit our website, certain information may be collected automatically, including:

- IP address and approximate geographic location.
- Browser type, device type, and operating system.
- Pages visited and interactions with website content.
- Referring websites, advertising campaigns, and search-related attribution information.
- Cookies, device identifiers, and similar tracking technologies.

2. How We Use Your Information

We may use collected information to:

- Respond to inquiries and schedule appliance repair appointments.
- Provide appliance diagnostics, repairs, and customer support.
- Communicate regarding service requests and appointments.
- Improve our website, services, and customer experience.
- Measure advertising performance and website traffic.
- Identify which advertisements generate customer inquiries and telephone calls.
- Maintain business records, prevent fraud, and comply with applicable laws.

3. Google Analytics

Our website may use Google Analytics 4 (GA4), a web analytics service provided by Google.

Google Analytics helps us understand how visitors find and interact with our website, including page visits, engagement, device information, and general geographic information.

Google Analytics may use cookies and similar technologies to collect website usage information.

We use this information to evaluate website performance, improve the customer experience, and better understand the effectiveness of our online marketing.

For more information about Google's privacy practices, visit:

https://policies.google.com/privacy

4. Google Ads and Advertising Measurement

Pelican Appliance Repair uses Google Ads to advertise our appliance repair services.

Google Ads and related Google technologies may collect information about interactions with our advertisements and website, including advertisement clicks, website visits, and conversion activity.

This information helps us evaluate advertising performance and determine which campaigns result in customer inquiries.

Google may use cookies, advertising identifiers, and other technologies in accordance with its applicable policies and user settings.

Visitors can learn more about Google's advertising controls at:

https://myadcenter.google.com/

5. Telephone Call Tracking

We may use Google Ads website call conversion tracking to measure telephone calls generated by our advertisements.

When a visitor reaches our website through an eligible Google advertisement, Google may temporarily display a Google forwarding telephone number instead of our regular business telephone number.

Calls placed through these forwarding numbers are routed to Pelican Appliance Repair.

This technology may provide advertising-related measurement information, including:

- Whether a telephone call occurred.
- Call date and time.
- Call duration.
- Advertising campaign attribution.
- Available call-related reporting information.

We use this information to evaluate advertising performance and improve customer service.

Google forwarding-number conversion tracking does not, by itself, mean that Pelican Appliance Repair records the audio of telephone conversations. Any separate call recording practices, if implemented, will be disclosed as required by applicable law.

6. Cookies and Similar Technologies

Our website may use cookies and similar technologies for website functionality, analytics, advertising measurement, and performance evaluation.

These technologies may be provided by Google or other website service providers.

You can manage or restrict cookies through your browser settings. Disabling certain cookies may affect website functionality or measurement.

Where applicable law requires consent for particular tracking technologies, we will provide appropriate consent choices.

7. How We Share Information

We may share information with service providers that assist in operating our business, including:

- Website hosting and technology providers.
- Website analytics and advertising measurement providers.
- Scheduling, communication, and customer management providers.
- Other service providers supporting appliance repair operations.

We may also disclose information when required by law, to protect our legal rights, or to prevent fraud or misuse of our services.

We do not sell customer contact lists to data brokers. Certain advertising technologies may constitute "sharing" or targeted advertising under applicable privacy laws, even when no money is exchanged.

8. Information Security

We use reasonable administrative, technical, and organizational measures intended to protect personal information against unauthorized access, disclosure, alteration, or loss.

However, no internet transmission or electronic storage system can be guaranteed completely secure.

9. Data Retention

We retain personal information for as long as reasonably necessary to provide requested services, maintain appropriate business records, resolve disputes, comply with legal obligations, and support legitimate business purposes.

Retention periods may vary depending on the nature of the information and applicable requirements.

Information processed by third-party services may also be subject to their respective retention practices.

10. Your Privacy Choices and Rights

Depending on applicable law, you may have rights concerning your personal information, including requesting access, correction, or deletion of certain information.

You may also have rights to opt out of certain uses of personal information for targeted advertising.

You can contact us using the information below to submit a privacy-related request.

We will review and respond to requests as required by applicable law.

You may also manage Google advertising preferences through Google's advertising controls and manage cookies through your browser.

11. Third-Party Websites and Services

Our website may contain links to third-party websites or use services operated by other companies.

We are not responsible for the privacy practices of independently operated third-party websites.

We encourage visitors to review the privacy policies of those services.

12. Children's Privacy

Our website and appliance repair services are intended for a general audience and are not directed toward children under 13.

We do not knowingly collect personal information directly from children under 13.

If we learn that such information has been collected improperly, we will take appropriate steps to address it.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our services, technology, advertising practices, or legal requirements.

Any updates will be posted on this page with a revised effective date.

14. Contact Information

If you have questions about this Privacy Policy or wish to submit a privacy-related request, contact:

Pelican Appliance Repair

Daphne, Alabama

Phone: (251) 979-6301

Email: pelicanappliancerepair@gmail.com